Revenue Intelligence Platform

Find the Revenue Your CRM Is Missing

Your revenue tools don't talk to each other. We connect them and show you exactly where deals are dying, renewals are at risk, and pipeline is slipping through the cracks.

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No credit card required. Results in 48 hours.

discovered

$2.4Mat-risk pipeline

47%forecast improvement

3.2xfaster pipeline reviews

The Problem

Your Revenue Stack Has Blind Spots

Every tool sees part of the picture. Nobody sees it all.

60%of forecasted deals end in "no decision" because nobody saw the warning signs across systems

The Solution

We Connect Everything

Customer City builds a unified revenue graph across all your tools, then runs AI to find what you're missing.

Revenue Graph

What We Find

Revenue Hiding in Plain Sight

Ghost Deals

Opportunities marked "active" with no engagement in 30+ days. Your CRM shows green; reality is red.

Timing Gaps

Deals that need follow-up NOW based on engagement patterns—not when your CRM thinks they're due.

Champion Risk

Your main contact just changed jobs. Their replacement needs a different approach. We catch this in real-time.

Renewal Blind Spots

Accounts showing churn signals that don't appear in your customer success dashboards.

Competitor Intel

Mentions in calls and emails that never made it to your CRM. Know when you're being evaluated against others.

Forecast Gaps

Where rep-submitted forecasts don't match actual engagement signals. Improve accuracy by 40%+.

The $500K Guarantee

We'll find at least $500,000 in recoverable pipeline in your first 90 days—or your annual subscription is free.

1Connect your tools (10 min)

2We analyze your blind spots (48 hrs)

3You verify the pipeline is real

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Ready to Find Your Missing Revenue?

Start with a free audit. See what we find in 48 hours.

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No credit card. No commitment. Just answers.

How It Works

From Blind Spots to Insights in 48 Hours

No months-long implementation. No army of consultants. Just connect your tools and see what you've been missing.

The Problem

Your Revenue Tools Are Siloed

Each tool knows something. None of them know everything. The gaps between them are where deals go to die.

Salesforce

Gong

HubSpot

Outreach

The Process

Three Steps to Revenue Intelligence

Connect (10 minutes)

OAuth into your CRM, sales engagement, and conversation intelligence tools. No code. No IT tickets. Just click and authorize.

+ more

Build Revenue Graph (48 hours)

We analyze your historical data and build a unified view of every account, contact, deal, and interaction—connected across systems.

What we build:

Cross-system activity timeline
Engagement scoring by contact
Deal health indicators
Champion and stakeholder mapping

Get Your Blind Spot Report

Within 48 hours, you'll receive a detailed report showing exactly what's hiding in your data—deals at risk, timing gaps, and recoverable pipeline.

Your report includes:

Specific deals and dollar amounts at risk
Accounts showing churn signals
Timing recommendations for follow-up
Forecast accuracy analysis

The Difference

Why Customer City vs. Traditional BI

	Traditional BI	Customer City
Setup time	3-6 months	48 hours
Engineering required	Yes, extensive	None
Cross-system analysis	Manual, error-prone	Automatic
Ongoing maintenance	Constant	Zero
Time to value	Months	Days
Guarantee	None	$500K or free

See What You're Missing

Get your free blind spot report in 48 hours.

Start Free Audit

10 minutes to connect. 48 hours to insight.

Pricing

We Find $500K or You Pay Nothing

The only RevOps tool that guarantees results. No dashboards. No empty promises. Just revenue.

The $500K Guarantee

We'll find at least $500,000 in recoverable pipeline in your first 90 days—or your entire annual subscription is free. Not a credit. Not a discount. Free.

How it works:

Connect your tools (10 min)

We analyze your blind spots (48 hrs)

We identify at-risk & hidden revenue

You verify the pipeline is real

If we don't find $500K in recoverable pipeline within 90 days that you can independently verify in your CRM, your annual subscription is 100% refunded. No questions asked.

Simple, Transparent Pricing

One plan. One price. One guarantee.

Customer City Platform

Revenue Blind Spot Detection for your entire GTM team

$2,500/month

Billed annually ($30,000/year)

Unlimited users
All integrations (Salesforce, HubSpot, Gong, Outreach, + more)
Daily blind spot alerts
Cross-system revenue graph
Weekly revenue risk reports
Slack & email notifications
Dedicated success manager
$500K guarantee included

Start Free Audit

No credit card required. See results before you commit.

Enterprise

For organizations with complex GTM motions, multiple business units, or custom compliance requirements.

Custom integrations & data sources
SSO & advanced security
Custom SLAs
Dedicated implementation team
Higher guarantee thresholds available

Contact Sales

Questions About the Guarantee

How do you define "recoverable pipeline"?

Pipeline that exists in your systems but isn't being actively worked—ghost deals, stalled opportunities, or deals with missing engagement. We show you exactly which deals and why they qualify, and you verify in your own CRM.

What if I have a small pipeline?

We adjust guarantees based on your pipeline size. For smaller companies, we may offer a $100K or $250K guarantee. The principle is the same: we find it or you don't pay.

Why would you offer this?

Because we've done this before. Our founders built the data graph at DoorDash that found $127M in hidden revenue. We know what we're looking for, and we know we'll find it.

What happens after the 90 days?

If we hit the guarantee, you continue on your annual plan. If we don't, you get a full refund and keep any insights we've already shared. No hard feelings.

Do I need to implement changes for the guarantee?

No. The guarantee is about what we find, not what you do with it. We identify the pipeline; you decide whether to act on it.

Is my data safe?

Your data never leaves your environment. We connect via read-only APIs and process everything in an isolated compute environment. SOC 2 Type II certified.

The Math Is Simple

If we find $500K and you close just 20% of it, that's $100K in recovered revenue—a 3x+ return on your annual investment.

Minimum pipeline found:$500,000

Conservative close rate:20%

Revenue recovered:$100,000

Annual cost:$30,000

Net ROI:233%

Most customers find 2-3x our minimum guarantee. The real question is: how much are you leaving on the table right now?

Ready to See What You're Missing?

Start with a free revenue audit. No credit card. No commitment. Just answers.

Get Your Free Audit

10 minutes to connect. 48 hours to see results.

Our Story

We've Done This Before

At DoorDash, we found $127M hiding in plain sight. Now we're doing it for you.

The DoorDash Discovery

In 2019, DoorDash's data team faced a problem that every fast-growing company has: their revenue systems didn't talk to each other.

Salesforce knew about deals. The billing system knew about payments. Customer success knew about health scores. But nobody could see the full picture.

So we built something that could.

We created a data graph that connected every customer interaction across every system—CRM, billing, support, product usage, everything. And when we turned it on, we found something shocking:

$127M

in revenue that was sitting in blind spots

Deals marked "closed-lost" that were still actively engaged. Renewals at risk that nobody knew about. Expansion opportunities buried in support tickets.

The data was always there. It just wasn't connected.

That's when we realized: every company has this problem. And most don't have the engineering resources to solve it.

Why We Started Customer City

We left DoorDash because we saw the same problem everywhere we looked.

Companies spending millions on Salesforce, Gong, HubSpot, Outreach—and none of these tools talking to each other. Revenue teams flying blind, making decisions based on incomplete data.

Gong tells you what happened on calls. Clari tells you if deals will close. But neither one can tell you about the deal that's slipping through the cracks in email, or the champion who went silent in Slack, or the buying signal buried in a calendar invite.

We built Customer City to see what they can't.

The Team

Built by the people who found $127M at DoorDash

Jay Patel

Co-Founder & CEO

Former Staff Engineer at DoorDash, where he led the data platform team that built the customer data graph. Previously at Palantir and Facebook. Stanford CS.

Chetan Kumar

Co-Founder & CTO

Former Principal Engineer at DoorDash, architect of the real-time data processing systems that powered their growth to IPO. Previously at Google and Stripe. MIT EECS.

What We Believe

Results Over Features

We don't sell software. We sell outcomes. If we don't find your missing revenue, you don't pay. It's that simple.

Connection Over Collection

Your data isn't the problem. The silos are. We connect what you already have instead of adding more tools.

Actions Over Dashboards

You don't need another dashboard to stare at. You need someone to tell you what to do. That's what we build.

Speed Over Perfection

48 hours to value, not 6 months. Every day you wait is another day of revenue slipping through the cracks.

Backed By

Investors who understand what we're building

Seed Investors

Angels from DoorDash, Stripe, Salesforce

Join Us

We're a small team solving a big problem. If you're excited about building the future of revenue intelligence, we want to talk.

Currently hiring:

Senior Full-Stack EngineerFounding GTM LeadData Engineer

View Open Roles

Ready to Find Your Missing Revenue?

Start with a free audit. See what we find in 48 hours.

Get Your Free Audit

No credit card. No commitment. Just answers.

Get Started

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Or email us directly at jp@customercity.com